Visit customer location, convince and convert leads assigned by the company to avail Oroβs gold loan products.
β Ensure fulfilment of customerβs gold loan requirement β Verify Customer KYC as per the standard process β Appraise gold ornaments accurately using touchstone, acid and saltwater β Possess in-depth app knowledge and conduct demos for customers
β Build a long-term relationship with customers for future business
β Securely handover pouches and loan documents at storage locations
βΌοΈ Must-haves
β Languages - Tamil or Kannada or Telugu or Marathi (based on the location) and English are a must. Other languages are an added bonus β Proficiency in usage of Mobile Tech and Applications β Two-wheeler and license for travel β Technical Skills - Ability to use touchstone and acid method to appraise the gold purity; ability to do stone deduction; ability to spot brittleness, sonority etc
β Good communication and convincing skills.
β Ensuring the right valuation like capturing the right carat, proper stone deduction etc.